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Teachnoadviser Technologies Pvt. Ltd.
212, Samaan II,
Opp. Shell Petrol Pump,
100 Feet Anand Nagar Rd,
Prahlad Nagar, Satellite,
Ahmedabad - 380015
Gujarat - India

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Edit Content

Get In Touch

Cell / Whatsapp
Email
Office Location

Teachnoadviser Technologies Pvt. Ltd.
212, Samaan II,
Opp. Shell Petrol Pump,
100 Feet Anand Nagar Rd,
Prahlad Nagar, Satellite,
Ahmedabad - 380015
Gujarat - India

Office Location
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Hotel Management

A hotel management web application typically includes several key modules to facilitate the management of hotel operations, guest services, and back-office functions. Here are the essential modules :

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Booking and Reservation System
  • Guest booking: Allows customers to search for available rooms, make reservations, and confirm bookings online.
  • Room availability management: Displays real-time room availability, including dates, types of rooms, and rates.
  • Payment gateway integration: Handles online payments (credit card, e-wallets, etc.) for bookings.
  • Booking history: Manages customer booking history and provides future booking reminders.
Room Management
  • Room types and features: Manages room categorization (e.g., standard, deluxe, suites), amenities, and rates.
  • Inventory management: Monitors the availability of rooms, housekeeping status, and maintenance requests.
  • Room status tracking: Indicates room cleanliness, maintenance needs, and occupancy status.
Front Desk Management
  • Check-in/check-out: Manages the guest check-in and check-out process.
  • Guest registration: Captures guest information such as personal details, ID, and payment information.
  • Room assignment: Assigns rooms based on availability, guest preferences, and booking details.
  • Billing: Generates invoices, handles deposits, and calculates charges for stay duration, services, etc.
Housekeeping Management
  • Room cleaning schedules: Tracks cleaning status and schedules.
  • Inventory management: Manages supplies like linens, toiletries, etc.
  • Task management: Assigns and tracks housekeeping tasks for staff.
Billing and Invoicing
  • Guest charges: Tracks charges for room services, amenities, and additional services.
  • Invoice generation: Creates and sends invoices to guests for payment, including discounts, taxes, and additional charges.
  • Payment tracking: Monitors payment statuses, including partial and full payments.
Restaurant and F&B Management
  • Menu management: Allows the hotel to manage dining options, menu prices, and special offers.
  • Order management: Takes guest orders and tracks delivery.
  • Restaurant booking: Allows guests to reserve tables or book dining spots in advance.
  • Billing for F&B: Tracks food and beverage consumption, generates bills for guests.
Maintenance Management
  • Maintenance request system: Allows staff or guests to report maintenance issues.
  • Work order tracking: Ensures that maintenance tasks are prioritized and completed on time.
  • Equipment inventory: Tracks maintenance tools, spare parts, and equipment used for repairs.
Customer Relationship Management (CRM)
  • Guest profiles: Stores guest preferences, contact details, loyalty points, and booking history.
  • Communication tools: Sends promotional emails, offers, and reminders.
  • Feedback management: Collects guest feedback through surveys or ratings to improve service quality.
  • Loyalty programs: Manages rewards, discounts, or loyalty points for returning guests.
Reporting and Analytics
  • Financial reports: Tracks revenue, expenses, and profit margins.
  • Occupancy reports: Analyzes room occupancy rates and trends.
  • Staff performance: Monitors employee productivity and service quality.
  • Guest satisfaction: Analyzes feedback and reviews to improve customer service.
User and Role Management
  • User authentication: Manages access control for staff and administrators based on roles (e.g., receptionist, manager, housekeeping).
  • Role-based permissions: Grants specific access rights to different user roles, ensuring data security and privacy.
  • Audit trails: Tracks and logs user actions for accountability and security.
Payment and Billing Integration
  • Payment processing: Integrates with payment gateways like PayPal, Stripe, etc., for secure online payments.
  • Multiple payment options: Supports different payment methods like credit/debit cards, wallets, bank transfers, etc.
  • Tax calculation: Automatically calculates taxes based on location and local regulations.
Event and Conference Management
  • Event booking: Manages the booking of event spaces, conferences, and banquets.
  • Event calendar: Displays schedules of events and allows easy management.
  • Catering and service management: Coordinates food, beverage, and service requirements for events.
Security and Compliance
  • Data encryption: Ensures that sensitive guest information is protected.
  • GDPR compliance: Ensures that the hotel follows data protection regulations like GDPR.
  • Access control: Restricts access to sensitive data and settings based on roles.
Mobile App Integration (Optional)
  • Mobile check-in/check-out: Enables guests to check in and out via a mobile app.
  • Room service ordering: Allows guests to order room service directly through their smartphones.
  • Push notifications: Sends guests notifications about bookings, offers, or events.
  • Interactive hotel guide: Offers guests information on hotel facilities, dining options, and services via the app.
Staff Management
  • Scheduling: Manages work schedules for different staff members (receptionists, housekeeping, maintenance).
  • Payroll: Tracks hours worked and processes payroll.
  • Leave management: Tracks employee leave and time-off requests.

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